OUR STORE POLICIES

Friendly service, affordable prices and high quality products

TriSport East Midlands LTD is committed to providing only the best for our customers. We are new to the online world, but have been creating and supplying high quality products for 15+ years. By creating an online store, we hope to create an efficient and easy shopping experience that is accessible to all. 

RETURNS AND REFUNDS

In the case of being dissatisfied with your product, please contact us at trisportemltd@gmail.com with your name, order number and any additional information. We can offer an exchange within 30 days of purchase as long as the item is in the same condition it was delivered in. Refunds can be issued on non-customised products. 

NOTICE: If you have customised your order, you will unfortunately be unable to return it, and it will be non-refundable. Please adhere to the sizing chart to make sure that measurements are all correct before ordering to avoid disappointment. 

SHIPPING

Standard Shipping (3-5 business days): £3.95 applied at checkout on entire order. 

Unfortunately at this time, we do not offer international shipping.

There is an option to collect your order from several Pick-Up locations, this is an option you can select at checkout. 

We will always aim to get your order shipped out as soon as possible, but please be aware that during busier times there can be a slight delay. During summer we handle and process a lot of orders ready for the start of the school term in September so it is our busiest time of year. Factors such as customisation may also affect delivery dates.